Nome, Nickname o Brand*



3d generalist, Modellazione, Materiali e texture, Illuminazione, Animazione, Simulazione, Fotogrammetria, Programmazione Python, visual projection

Area di impiego*

Artistico, Design, Architettonico, Stampa 3d, Realtà virtuale, Scientifico, Meccanico, Automobilistico

Biografia, Descrizione Azienda, Scuola, Università, Associazione

Politecnico di Bari

Curriculum o Statuto

Personal Information


Antonio Trento


 +48 517 064 767; 

 +39 348 401 9865




Work Experience

08.2021 – currently

Cognizant (Gdansk, Poland) – Senior Process Executive for Apple mapping

        Processing predefined number of transactions with highest level of accuracy (done via research in various online sources)

        Handling direct phone calls with clients: queries – clarifications

        Incident management and solving client requests

01.2020 – 08.2021

Amazon (Gdansk, Poland) – Data analyst for Alexa’s Artificial Intelligence

        Data analysis of various types of data: text, speech, aiming to teach Alexa to recognize human requests from different devices; Alexa´s project workflows: Transcription, GSR Goal Success Rate, Annotation, Answer and Request Moderation, User Moderation

        Data coding-tagging with high-quality labels, according to guidelines and KPIs

        Providing feedback for improvements to existing in-house tooling and process, to help increase quality and data process efficiency

06.2017 – 03.2019

Teleperformance (Lisbon, Portugal) – Customer Service and Team Leading (Netflix)

        Assistance, by phone or through written support, to any of the customer’s question and concerns regarding the service

        Providing information regards to clients’ payments and account activity

        Advising customers and providing update help guides meeting their individual needs

        Providing a training to new joiners

        Take incoming issues from employees having difficulties at work

        Log call details onto case management systems

        Keep supervisor and team members informed of problems and progress

        Ensuring the team’s development, monitoring and evaluation

        Managing the team daily, according to internal policies

        Ensuring the accomplishment of KPI (recalling, call duration, reimburse)

        Developing action plans for individuals’ continuous improvement

05.2016 – 02.2017

Teleperformance (Taranto, Italy) – Customer Service (Enel Servizio Elettrico, Enel Energia, Payback)

        Assistance, by phone support, to any of the customer’s question and concerns regarding the service

        Providing information in regards to clients’ payments

01.2014 – 09.2014

Musa Point (Massafra, Italy) – Trainer

        Providing a series of professional training sessions to cover issues related to: environmental sustainability, sustainable development, safeness in a workplace

01.2010 – 06.2010

CNIPA Puglia (Taranto, Italy) – trainer

        Providing professional training sessions to cover subjects of: ecology, environmental sustainability, land and environmental management, sustainable development

04.2006 – 05.2020

Professional activity of engineer

        Professional collaboration with multiple engineering and architecture offices

        Structural design, fire design prevention

        Energy design and certification of buildings

        Creation of 2D and 3D technical drawing: architectural and structural work, technical surveys

        Preparation of technical reports, advices, thousandth tables, land registries, transfer and heritage

        Preparation of various types of technical surveys: buildings, topographic, with total and GPS station

        Activity related to work management and construction site

        Execution of all technical and administrative procedures, necessary as per start of commercial activities, amnesty of buildings

        Risk assessment in a workplace  



10.2014 – 04.2016

Post graduation individual studies

Technical analysis of regulations related to design, operation, and dams construction Geotechnical and safeness in a workplace subjects

10.1999 – 04.2006

Master degree in environmental engineering – Polytechnic of Bari and professional qualification – vote 108/110

09.1991 – 07.1996

Maturity Exam graduation in Scientific Secondary School of Liceo Scientifico D. De Ruggieri in Massafra


Certificates and courses


EIPASS 7 modules – European Informatics Passport certificate by Musa Group of School in Massafra (ICT Safeness, Data Base Management, Multimedia Presentations)


Condominium administration certificate


Structural Engineering of existing buildings, safety evaluation, interventions and monitoring Advanced Course organised by Italian Center for Southern Economy Studies (CISEM)


Fire prevention – specialisation course, pursuant the Italian Law 07.01.1984 n. 818




        Italian (native)


        English (fluent)


        Portuguese (communicative)




        Professional experience in civil construction (structural building), mechanics, and electrical engineering


        Advanced familiarity to computer sciences and its hardware and software aspects


        Analytical and technical skills, logical thinking


        Great communication and leadership skills


        Excellent project management skills


        Driving licence B




       thorough knowledge of finite element structural calculation software FEM: Sismicad, Lisa, Jasp, Prosap


        highly advanced and professional use of 2D and 3D software for photorealistic renderigs BIM CAD: Autocad, Freecad, Solidworks, 3ds Max, Rhinoceros, Blender, Dialux


        professional knowledge of cadastral software – Docfa, Regeo, Voltura


        drafting energy performance certificates: Termus, Termolog, Masterclima, Docet


        deep knowledge of metric calculation of buildings software: Primus


        Microsoft Office, all Windows operation systems, Linux,


        Python (medium level), JavaScript (basic level)


Personal Attributes


        Creative, fast leaner


        Problem solving attitude


        Hardworking team-player


        Easy adaptable to changing environment




        Mechanic Engineering

        3D Virtual Modelling

        Latin dances